Clinic Operations Lead

VKP Medical PLLC; Buffalo (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

VKP Medical PLLC in Buffalo, NY seeks a highly organized Practice Manager to serve as the operational backbone of a busy private medical clinic. This hands-on role blends clinical support with administrative leadership and requires proactive problem solving and clear communication with physicians and leadership.

The ideal candidate will have experience running a clinic floor, training staff, managing schedules, and maintaining HIPAA-compliant workflows, while keeping daily operations smooth from

Qualifications

• Proven experience running a clinic floor and owning the daily schedule.
• Experience in a medical office/clinic setting in a management role.
• Knowledge of patient rooming, triage, and clinical intake procedures.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication with physicians and leadership.
• Ability to lead, train, and motivate a small team.
• Confident, patient-focused demeanor under pressure.

Responsibilities

• Communicate clearly with the physician and senior leadership.
• Take direction and execute reliably.
• Maintain a professional tone throughout the office.
• Instruct, train, and supervise medical assistants.
• Delegate tasks and ensure on-time execution.
• Model a positive, team-first attitude.
• Oversee daily office flow and schedule accuracy.
• Manage provider's schedule and daily physician tasks.
• Meet daily patient-volume targets and operate at capacity.
• Open, scan, sort, and route mail.
• Greet patients warmly and set a friendly tone.
• Room patients and assist with clinical intake.
• Perform triage and prioritize patient needs.
• Adapt to patient needs with a proactive mindset.

Skills

Clinic operations

Staff training

Schedule management

HIPAA compliance

Clear communication

Leadership

Patient-facing

Multitasking

Tools

EMR systems

Job description

VKP Medical PLLC in Buffalo, NY seeks a highly organized Practice Manager to serve as the operational backbone of a busy private medical clinic. This hands-on role blends clinical support with administrative leadership and requires proactive problem solving and clear communication with physicians and leadership.

The ideal candidate will have experience running a clinic floor, training staff, managing schedules, and maintaining HIPAA-compliant workflows, while keeping daily operations smooth from