Medical Office Operations Coordinator (Front Desk)

Ascension; Menomonee Falls (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

403(b) employer match

PTO & holidays

Tuition reimbursement

Employee assistance program

Parental leave

Job summary

Ascension is seeking a detail-oriented administrative professional for the Occupational Health department in Menomonee Falls, WI. The role supports patient check-in/out, insurance verification, appointment scheduling, and billing activities in a full-time, day-shift setting.

Minimum education includes a high school diploma equivalency or 1 year of relevant experience; Epic experience is preferred. Benefits include comprehensive health coverage, retirement plans, PTO, and professional development

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification.
• Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily.
• Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Tools

Epic Experience

Job description

Ascension is seeking a detail-oriented administrative professional for the Occupational Health department in Menomonee Falls, WI. The role supports patient check-in/out, insurance verification, appointment scheduling, and billing activities in a full-time, day-shift setting.

Minimum education includes a high school diploma equivalency or 1 year of relevant experience; Epic experience is preferred. Benefits include comprehensive health coverage, retirement plans, PTO, and professional development