Medical Office Manager — Lead Patient Experience

HCRC consulting; Hazlet Township (NJ); On-site; USD 70,000 - 150,000; Full time

Benefits offered by this job

PTO

Performance bonuses

Job summary

HCRC consulting in Hazlet, NJ, is seeking an experienced Medical Office Manager to lead the day-to-day operations of a busy multidisciplinary healthcare practice. The role focuses on supervising front desk staff, optimizing patient flow, and delivering outstanding service to every patient encounter.

The ideal candidate brings 2+ years of medical office management, strong leadership, superb communication, and a high level of organization in a fast-paced environment.

Qualifications

• 2+ years of medical office, front desk or healthcare management experience preferred.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Highly organized with the ability to multitask.
• Comfortable working in a busy, high-volume environment.
• Strong computer and scheduling software skills.
• Dependable, proactive and solutions-oriented.
• Positive attitude and strong work ethic.

Responsibilities

• Oversee daily office and front desk operations.
• Lead, support and help manage office staff.
• Ensure excellent patient service from check-in through check-out.
• Manage a high volume of calls, scheduling and patient communication.
• Monitor schedules and keep patient flow running efficiently.
• Assist with patient paperwork, payments and administrative needs.
• Resolve patient and operational issues quickly and professionally.
• Maintain an organized, welcoming and efficient office environment.
• Help improve office performance, productivity and patient experience.

Skills

Medical office management

Leadership

Customer service

Communication

Tools

Scheduling software

Office software

Job description

HCRC consulting in Hazlet, NJ, is seeking an experienced Medical Office Manager to lead the day-to-day operations of a busy multidisciplinary healthcare practice. The role focuses on supervising front desk staff, optimizing patient flow, and delivering outstanding service to every patient encounter.

The ideal candidate brings 2+ years of medical office management, strong leadership, superb communication, and a high level of organization in a fast-paced environment.