Multi-Site Practice Leader: Patient Experience & Ops

Consensus Health; Manasquan (NJ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401K with employer contribution

PTO and Paid Holidays

Company paid Life Insurance

Short & Long-term disability insurance

Additional life insurance

Wellness programs

Job summary

Consensus Health in Manasquan, NJ is seeking a Multi-Site Practice Manager to optimize patient experience and oversee daily operations, billing, accounts payable, and staff management. The role ensures HIPAA/OSHA compliance and coordinates with the home office on marketing and initiatives.

The ideal candidate has a high school diploma or GED, 5 years of medical assistant experience, and strong knowledge of accounting, billing, and office procedures.

Qualifications

• High school diploma or GED required.
• Five years of medical assistant experience strongly preferred.
• Knowledge of computer accounting programs, spreadsheets, and all Microsoft applications.
• Knowledge of business management and basic accounting principles.
• Knowledge of medical terminology, coding, and office procedures.
• Knowledge of third-party and insurance company operating procedures, regulations and billing requirements, and government reimbursement programs.

Responsibilities

• Oversees all aspects of the patient experience. Including, but not limited to, scheduling, registration/check-in, and billing.
• Post and reconcile time-of-service money and communicate insurance/payment related patient complaints to Revenue Cycle Management.
• Manage the Accounts Payable function including monitoring/review for accuracy all incoming invoices and prepare for submission to Accounts Payable Department.
• Manage nonclinical office staff including recruiting/hiring, training, coaching, and counseling, performance, terminations, and payroll.
• Ensure compliance of Consensus policies, procedures, maintain licensures.
• Drive practice performance improvement activities, including increasing patient volume, evaluating expense reduction opportunities, and supporting the integration of various initiatives and technology.
• Maintain files in accordance with CMG policy and Federal guidelines; ensure OSHA and HIPAA compliance.
• Address, review and ensure proper communication and closure of patient complaints; ensure proper supply inventory and storage; manage buildings, extensions, repairs, decorations, and fixtures.
• Organize/sort/route all office correspondence, mail, postage; work with the home office to coordinate marketing and advertising.

Skills

Patient service

Management skills

Communication

Organization

Problem solving

Training & coaching

Education

High school diploma or GED

Tools

Microsoft Office

Accounting software

Spreadsheets

Billing procedures

Job description

Consensus Health in Manasquan, NJ is seeking a Multi-Site Practice Manager to optimize patient experience and oversee daily operations, billing, accounts payable, and staff management. The role ensures HIPAA/OSHA compliance and coordinates with the home office on marketing and initiatives.

The ideal candidate has a high school diploma or GED, 5 years of medical assistant experience, and strong knowledge of accounting, billing, and office procedures.