Medical Office Manager

Mercer University; Texas; On-site; USD 48,000 - 72,000; Full time

Job summary

Mercer University’s Mercer Medicine clinic in Hamilton, GA seeks a Medical Office Manager to supervise daily operations and coordinate between physicians, staff, and management.

The role emphasizes ensuring smooth workflows, overseeing patient care logistics, and maintaining accurate medical records. CPR certification and supervisory experience are preferred.

This in-person position offers a collaborative environment within Mercer Medicine and Mercer University’s School of Medicine.

Qualifications

• High school diploma or GED with 1 year healthcare office experience.
• Two years supervisory experience in a medical setting preferred.
• CPR certification preferred; Georgia licensure in related field is desirable.

Responsibilities

• Supervise day-to-day operations of the Mercer Medicine Hamilton clinic.
• Serve as liaison between physicians, staff and upper management.
• Oversee scheduling, billing support, and patient care logistics.
• Promote teamwork and maintain steady workflows and service levels.

Skills

Healthcare office experience

Supervisory experience

Electronic medical records

CPR certification preferred

Education

High school diploma or GED

Job description

Job Title:

Medical Office Manager

Department:

Mercer Medicine

College/Division:

School Of Medicine

Primary Job Posting Location:

Hamilton, GA 31811

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

The Mercer Medicine Clinic in Hamilton, GA is searching for a Medical Office Manager.

Responsibilities:

The Medical Office Manager will function in a supervisory role for the Mercer Medicine Hamilton (Harris County) Rural Clinic. This position will act as liaison between physicians, staff and upper management and ensure upper management is kept abreast of pertinent information. This position will also have oversight of the day to day to operations of the physician practice, including full supervision of support staff. While this position doesn't require knowledge of healthcare system operations, it would be preferable. Medical coding and billing is also a plus. Ultimately, the incumbent should be able to ensure steady workflows and uninterrupted service in our medical facility. The candidate should be able to multi-task by providing direct support and assisting with patient care, as well as handling multiple phone calls and managing day to day operations. This person must be willing to promote teamwork and cohesion among staff members.

Qualifications:

A high school diploma or GED and one year of healthcare office experience, to include hands on computer knowledge of electronic medical records are required. Additionally, two years of supervisory experience in the medical setting or in another professional field are minimally required. Candidates with an active and current CPR certification are preferred. Additionally, candidates with certification/license in a healthcare related field (Nursing, LPN, CMA, Echocardiography, Radiologic Technologist etc.) with current license in Georgia or eligible for Georgia licensure are highly desired.

Knowledge/Skills/Abilities:

Ability to perform Basic Life Support, CPR, and to respond to a patient in cardio/pulmonary arrest. Must have basic computer skills and knowledge and ability to complete medical charting to include ICD and CPT coding. Ability to work as a member of a team and autonomously. Demonstrates initiative, flexibility with various job requirements, positive attitude, and willingness to learn and perform new tasks. Management and customer service skills to include a professional but friendly disposition. Ability to maintain composure in difficult situations.

Background Check Contingencies:

• Criminal History
• Credit Check

Document Attachments:

• Resume
• Cover letter
• List of three professional references with contact information

About Mercer University

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close‑knit, student‑centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in‑person collaboration. Accordingly, our employees are expected to serve in‑person as it fosters real‑time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work‑life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: https://hr.mercer.edu/prospective-employees/

Scheduled Weekly Hours:

40

Job Family:

Staff Clinical Services Exempt

EEO Statement:

EEO/Veteran/Disability

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The University will ensure equal opportunity for applicants and employees in all of its policies and practices, including, but not limited to, recruiting, hiring, transfers, promotions, compensation, benefits, layoff and recall policies, University‑sponsored training programs, education, tuition assistance, and social and recreational programs. Persons needing reasonable accommodations under the Americans with Disabilities Act to participate in the application process or for other questions regarding employment at Mercer University, please contact Human Resources.