Medical Office Manager

Mercer University; Hamilton (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Mercer Medicine Clinic in Hamilton, GA is seeking a Medical Office Manager to oversee the day-to-day operations of the rural clinic and act as liaison between physicians, staff and senior leadership. The role requires a high school diploma or GED with healthcare office experience, plus supervisory background; CPR certification is preferred and knowledge of ICD/CPT coding and EMR systems is desired.

Candidates should be able to multitask, promote teamwork, and maintain professional service while

Qualifications

• High school diploma or GED required with one year of healthcare office experience.
• Two years of supervisory experience in a medical setting or equivalent required.
• CPR certification preferred; certifications/licenses in healthcare fields with Georgia licensure eligibility are highly desired.
• Knowledge of ICD and CPT coding and basic computer skills with EMR usage.
• Ability to work as part of a team and autonomously; strong customer service orientation.

Responsibilities

• Supervise day-to-day operations of Mercer Medicine Hamilton Rural Clinic.
• Act as liaison between physicians, staff and upper management.
• Oversee supervision of support staff and ensure steady workflows.
• Provide direct support for patient care and handle multiple calls and tasks.
• Promote teamwork and staff cohesion in a busy clinical environment.

Skills

Teamwork

Supervisory experience

Customer service

Multitasking

Communication

Education

High school diploma or GED

CPR certification

Georgia licensure eligibility

Tools

Electronic Medical Records (EMR)

Medical billing software

Job description

Application Instructions:External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The \"My Experience\" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.Job Title:Medical Office ManagerDepartment:Mercer MedicineCollege/Division:School Of MedicinePrimary Job Posting Location:Hamilton, GA 31811Additional Job Posting Locations:(Other locations that this position could be based)Job Details:The Mercer Medicine Clinic in Hamilton, GA is searching for a Medical Office Manager.Responsibilities:The Medical Office Manager will function in a supervisory role for the Mercer Medicine Hamilton (Harris County) Rural Clinic. This position will act as liaison between physicians, staff and upper management and ensure upper management is kept abreast of pertinent information. This position will also have oversight of the day to day to operations of the physician practice, including full supervision of support staff. While this position doesn't require knowledge of healthcare system operations, it would be preferable. Medical coding and billing is also a plus. Ultimately, the incumbent should be able to ensure steady workflows and uninterrupted service in our medical facility. The candidate should be able to multi-task by providing direct support and assisting with patient care, as well as handling multiple phone calls and managing day to day operations. This person must be willing to promote teamwork and cohesion among staff members.Qualifications:A high school diploma or GED and one year of healthcare office experience, to include hands on computer knowledge of electronic medical records are required. Additionally, two years of supervisory experience in the medical setting or in another professional field are minimally required. Candidates with an active and current CPR certification are preferred. Additionally, candidates with certification/license in a healthcare related field (Nursing, LPN, CMA, Echocardiography, Radiologic Technologist etc.) with current license in Georgia or eligible for Georgia licensure are highly desired.Knowledge/Skills/Abilities:Ability to perform Basic Life Support, CPR, and to respond to a patient in cardio/pulmonary arrest.Must have basic computer skills and knowledge and ability to complete medical charting to include ICD and CPT coding.Ability to work as a member of a team and autonomously.Demonstrates initiative, flexibility with various job requirements, positive attitude, and willingness to learn and perform new tasks.Management and customer service skills to include a professional but friendly disposition.Ability to maintain composure in difficult situations.Background Check Contingencies:- Criminal History- Credit CheckDocument Attachments:- Resume- Cover letter- List of three professional references with contact informationAbout Mercer UniversityFounded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.Why Work at Mercer UniversityMercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more!At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.For more information, please visit: https://hr.mercer.edu/prospective-employees/Scheduled Weekly Hours:40Job Family:Staff Clinical Services ExemptEEO Statement:EEO/Veteran/Disability