Medical Office Liaison & Scheduling Specialist

Mindful Therapy Group; Seattle (WA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

PTO 15 days

6 paid holidays

401k

Life Insurance

Professional development

Job summary

Mindful Therapy Group in Seattle seeks a Medical Office Administrator (Nurse Practitioner Liaison) to serve as first-tier support for prescriber members. The role focuses on delivering exceptional customer service, building provider partnerships, and managing scheduling while ensuring HIPAA compliance.

This 100% in-office position includes benefits like health insurance, PTO, and 401k. Equal opportunity employer welcoming applicants from various backgrounds.

Qualifications

• Experience in medical office administration or NP/MD support.
• Strong customer service and communication skills.
• Knowledge of HIPAA and PHI security.

Responsibilities

• Provide first-tier support for prescriber members.
• Build partnerships with providers and respond to requests from providers, pharmacies and clients.
• Manage scheduling and in-person visit requirements for NP/MD practice.
• Process a high volume of inbound/outbound records requests to support care coordination.
• Build genuine relationships with providers and clients based on trust.
• Ensure HIPAA guidelines and PHI security are maintained.

Skills

Customer service

Scheduling

HIPAA compliance

PHI handling

Records requests

In-person communication

Job description

Mindful Therapy Group in Seattle seeks a Medical Office Administrator (Nurse Practitioner Liaison) to serve as first-tier support for prescriber members. The role focuses on delivering exceptional customer service, building provider partnerships, and managing scheduling while ensuring HIPAA compliance.

This 100% in-office position includes benefits like health insurance, PTO, and 401k. Equal opportunity employer welcoming applicants from various backgrounds.