Medical Office Front Desk Specialist

Neurology-Center-P-A; Washington (District of Columbia); On-site; USD 40,000 - 52,000; Full time

Job summary

Neurology-Center-P-A is seeking an entry‑level Medical Office Assistant to provide various administrative duties in a physician’s office. Responsibilities include answering phones, scheduling, chart preparation, and assisting physicians.

The role requires a high school diploma, at least two years of experience in a physician’s office, light typing, and strong computer skills. Compliance with HIPAA and related policies is essential.

Qualifications

• High school diploma.
• Two years of experience in a physician’s office.
• Light typing experience, excellent spelling and medical terminology.
• Excellent computer skills.

Responsibilities

• Answers telephones, screens calls for physicians, relays information and takes messages.
• Prepares appointment schedules and fee slips, and confirms appointments.
• Makes appointments and oversees doctor’s computer schedule.
• Prepares charts for next day’s appointments.
• Completes pre-authorizations in a timely manner.
• Authorizes prescription refills according to practice guidelines and documents the patient’s chart accordingly.
• Retrieves medical records related to correspondence, telephone calls and appointments.
• Files correspondence and related materials.
• Assists in maintenance of supplies, examination rooms, waiting areas and work station.
• Greets, directs and provides information for patients.
• Assists physicians as requested.
• Complies with HIPAA, NCPA’s Compliance Plan and Code of Conduct policies.
• Attend required courses and HIPAA/compliance seminars.

Skills

Computer proficiency

Customer service

Telephone etiquette

Job description

Neurology-Center-P-A is seeking an entry‑level Medical Office Assistant to provide various administrative duties in a physician’s office. Responsibilities include answering phones, scheduling, chart preparation, and assisting physicians.

The role requires a high school diploma, at least two years of experience in a physician’s office, light typing, and strong computer skills. Compliance with HIPAA and related policies is essential.