Medical Office Specialist

Neurology-Center-P-A; Washington (District of Columbia); On-site; USD 40,000 - 52,000; Full time

Job summary

Neurology-Center-P-A is seeking an entry‑level Medical Office Assistant to provide various administrative duties in a physician’s office. Responsibilities include answering phones, scheduling, chart preparation, and assisting physicians.

The role requires a high school diploma, at least two years of experience in a physician’s office, light typing, and strong computer skills. Compliance with HIPAA and related policies is essential.

Qualifications

• High school diploma.
• Two years of experience in a physician’s office.
• Light typing experience, excellent spelling and medical terminology.
• Excellent computer skills.

Responsibilities

• Answers telephones, screens calls for physicians, relays information and takes messages.
• Prepares appointment schedules and fee slips, and confirms appointments.
• Makes appointments and oversees doctor’s computer schedule.
• Prepares charts for next day’s appointments.
• Completes pre-authorizations in a timely manner.
• Authorizes prescription refills according to practice guidelines and documents the patient’s chart accordingly.
• Retrieves medical records related to correspondence, telephone calls and appointments.
• Files correspondence and related materials.
• Assists in maintenance of supplies, examination rooms, waiting areas and work station.
• Greets, directs and provides information for patients.
• Assists physicians as requested.
• Complies with HIPAA, NCPA’s Compliance Plan and Code of Conduct policies.
• Attend required courses and HIPAA/compliance seminars.

Skills

Computer proficiency

Customer service

Telephone etiquette

Job description

Description

PRIMARY FUNCTION:

Provide various administrative duties to assist the physicians and patients within the office.

PRIMARY RESPONSIBILITIES:

• 1. Answers telephones, screens calls for physicians, relays information and takes messages.
• 2. Prepares appointment schedules and fee slips, and confirms appointments.
• 3. Makes appointments and oversees doctor’s computer schedule.
• 4. Prepares charts for next day’s appointments.
• 5. Completes pre-authorizations in a timely manner.
• 6. Authorizes prescription refills according to practice guidelines and documents the patient’s chart accordingly.
• 7. Retrieves medical records related to correspondence, telephone calls and appointments.
• 8. File correspondence and a variety of related materials.
• 9. Assists in maintenance of supplies, examination rooms, waiting areas and work station.
• 10. Greets, directs and provides information for patients.
• 11. Assists physicians as requested.
• 12. Compliant with HIPAA, NCPA’s Compliance Plan and Code of Conduct policies
• 13. Attend required courses as determined by Manager and attend required HIPAA and compliance seminars.

Requirements

ENTRY-LEVEL QUALIFICATION:

• 1. High school diploma
• 2. Two years of experience in a physician’s office.
• 3. Light typing experience, excellent spelling and medical terminology
• 4. Excellent computer skills

SKILLS:

• 1. Skill in using computer programs and applications.
• 2. Skill in customer service by creating a pleasant office atmosphere.
• 3. Skill in using proper telephone etiquette.

ABILITIES:

• 1. Ability to communicate clearly in person and on the phone and establish/maintain working relationships with patients, physicians, and staff.
• 2. Ability to multi-task.
• 3. Ability to read, understand, follow oral and written instruction.

ENVIRONMENTAL/WORKING CONDITIONS:

Work is performed in an office environment. Work may be repetitious at times.