Medical Office Specialist

Neurology Center; Washington, Northern (District of Columbia, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Neurology Center in Washington, DC is seeking an entry-level Administrative Assistant to support physicians and patients in a busy office. You will handle phones, scheduling, chart preparation, and insurance pre-authorizations while maintaining patient confidentiality.

You will also retrieve records, manage supplies, greet patients, and assist clinicians as needed under HIPAA guidelines. Strong computer skills, medical terminology, and teamwork are essential.

Qualifications

• High school diploma is required.
• Two years of experience in a physician’s office.
• Light typing experience, excellent spelling and medical terminology
• Excellent computer skills

Responsibilities

• Answers telephones, screens calls for physicians, relays information and takes messages.
• Prepares appointment schedules and fee slips, and confirms appointments.
• Makes appointments and oversees doctor’s computer schedule.
• Prepares charts for next day’s appointments.
• Completes pre-authorizations in a timely manner.
• Authorizes prescription refills according to practice guidelines and documents the patient’s chart.
• Retrieves medical records related to correspondence, telephone calls and appointments.
• File correspondence and a variety of related materials.
• Assists in maintenance of supplies, examination rooms, waiting areas and work station.
• Greets, directs and provides information for patients.
• Assists physicians as requested.
• Compliant with HIPAA, NCPA’s Compliance Plan and Code of Conduct policies
• Attend required courses as determined by Manager and attend required HIPAA and compliance seminars

Skills

Computer skills

Customer service

Telephone etiquette

Education

High school diploma

Job description

Description

PRIMARY FUNCTION:

Provide various administrative duties to assist the physicians and patients within the office.

PRIMARY RESPONSIBILITIES:

• 1. Answers telephones, screens calls for physicians, relays information and takes messages.
• 2. Prepares appointment schedules and fee slips, and confirms appointments.
• 3. Makes appointments and oversees doctor’s computer schedule.
• 4. Prepares charts for next day’s appointments.
• 5. Completes pre-authorizations in a timely manner.
• 6. Authorizes prescription refills according to practice guidelines and documents the patient’s chart accordingly.
• 7. Retrieves medical records related to correspondence, telephone calls and appointments.
• 8. File correspondence and a variety of related materials.
• 9. Assists in maintenance of supplies, examination rooms, waiting areas and work station.
• 10. Greets, directs and provides information for patients.
• 11. Assists physicians as requested.
• 12. Compliant with HIPAA, NCPA’s Compliance Plan and Code of Conduct policies
• 13. Attend required courses as determined by Manager and attend required HIPAA and compliance seminars.

Requirements

ENTRY-LEVEL QUALIFICATION:

• 1. High school diploma
• 2. Two years of experience in a physician’s office.
• 3. Light typing experience, excellent spelling and medical terminology
• 4. Excellent computer skills

SKILLS:

• 1. Skill in using computer programs and applications.
• 2. Skill in customer service by creating a pleasant office atmosphere.
• 3. Skill in using proper telephone etiquette.

ABILITIES:

• 1. Ability to communicate clearly in person and on the phone and establish/maintain working relationships with patients, physicians, and staff.
• 2. Ability to multi-task.
• 3. Ability to read, understand, follow oral and written instruction.

ENVIRONMENTAL/WORKING CONDITIONS:

Work is performed in an office environment. Work may be repetitious at times.