Medical Office Front Desk Specialist

Express Employment Professionals - Cincinnati East; Columbia Township (MO); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Holiday Pay

401(k) Retirement Savings Plan

Vacation Pay

Life Insurance

Prescription Drug Reimbursement

Referral Bonuses

Job summary

Express Employment Professionals of Columbia is hiring a medical office receptionist to support patients, doctors, and staff in a busy clinic. You will greet patients, check them in/out, answer phones on a multi-line system, and help with scheduling, billing, and records while ensuring HIPAA compliance.

The ideal candidate has at least 3 years of direct medical office reception experience, strong customer service, typing 30+ WPM, proficiency with Microsoft Office, and the ability to multitask in

Qualifications

• Bachelor’s degree preferred; experience may substitute.
• At least 3 years as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting.
• Ability to multitask and manage time effectively.
• Familiarity with HIPAA and patient confidentiality.
• Typing speed of 30+ wpm and proficiency with MS Office.

Responsibilities

• Greet visitors and patients, check in/out and coordinate scheduling.
• Answer phones on a multi-line system with courteous handling.
• Obtain patient identification and insurance information.
• Maintain patient accounts and coordinate with insurers and referrals.
• Communicate scheduling and patient details to staff; manage delays.
• Assist with office inventory and equipment maintenance.
• Ensure confidentiality of patient information per HIPAA.
• Arrange transportation and scheduling of tests/procedures as needed.

Skills

Customer service

Phone etiquette

Multitasking

Time management

Healthcare terminology

HIPAA familiarity

Typing 30+ wpm

CPR certified

Communication skills

Education

Bachelor's degree preferred

3+ years medical office receptionist experience

Tools

Microsoft Office Suite

Job description

Express Employment Professionals of Columbia is hiring a medical office receptionist to support patients, doctors, and staff in a busy clinic. You will greet patients, check them in/out, answer phones on a multi-line system, and help with scheduling, billing, and records while ensuring HIPAA compliance.

The ideal candidate has at least 3 years of direct medical office reception experience, strong customer service, typing 30+ WPM, proficiency with Microsoft Office, and the ability to multitask in