Medical Office Receptionist

The Neuropsychiatric Clinic Of Atla; Villa Rica (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Job summary

The Neuropsychiatric Clinic Of Atla is seeking a Medical Office Receptionist to create a welcoming environment for patients and visitors, manage front-office operations, and support medical staff. You will help with patient flow, data entry, and general administrative tasks to keep the practice running smoothly.

Key responsibilities include greeting patients, scheduling appointments, handling records, answering calls, handling billing, and coordinating with healthcare providers.

Qualifications

• Strong communication and interpersonal skills.
• Proficiency with computers, including medical software and EHR systems.
• Basic knowledge of medical terminology and insurance procedures.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• 1–2 years prior experience required.

Responsibilities

• Greeting and assisting patients: Welcome patients, verify details, and direct them to areas in the office.
• Scheduling appointments: Schedule, reschedule, and confirm patient appointments to avoid overbooking.
• Handling patient records: Manage patient registration and enter information into EHR or paper records with privacy.
• Answering phones and emails: Respond to inquiries and route messages to staff appropriately.
• Billing and payments: Collect co-pays and assist with billing issues.
• Managing office supplies: Ensure supplies are stocked and reorder as needed.
• Data entry and filing: Enter patient data and maintain filing systems.
• Patient education: Provide information about policies and procedures for follow-up care.
• Coordination with healthcare providers: Communicate schedules and patient needs to providers.

Skills

Communication skills

Organizational skills

HIPAA compliance

Confidentiality

1-2 years experience

Tools

EHR systems

Medical software

Job description

Benefits:

• Bonus based on performance


• Free food & snacks


• Opportunity for advancement


• Paid time off


• Training & development


• 401(k)


• 401(k) matching

Job Summary:

The Medical Office Receptionist is responsible for creating a welcoming environment for patients and visitors, managing front-office operations, and providing administrative support to medical staff. They ensure efficient patient flow, manage patient data, and support the smooth operation of the medical practice.

Key Responsibilities:

• Greeting and Assisting Patients: Welcome patients upon arrival, verify personal and insurance details, and direct them to appropriate areas within the office.


• Scheduling Appointments: Schedule, reschedule, and confirm patient appointments. Ensure that the schedule is organized and balanced to avoid overbooking.


• Handling Patient Records: Manage patient registration and ensure all patient information is accurately entered into the electronic health record (EHR) or paper system. Ensure patient privacy and confidentiality are maintained according to HIPAA regulations.


• Answering Phones and Emails: Answer and direct incoming phone calls in a professional manner. Respond to patient inquiries, provide general medical office information, and communicate messages to the appropriate staff.


• Billing and Payments: Collect co-pays and other payments from patients. Maintain accurate records of payments and work with the billing department to address any issues with patient accounts.


• Managing Office Supplies: Ensure that office supplies are adequately stocked and reorder supplies as necessary.


• Data Entry and Filing: Enter patient information into electronic systems and maintain filing systems for medical records and patient information.


• Patient Education: Provide patients with general information about office policies, procedures, and instructions for follow-up care as directed by the healthcare providers.


• Coordination with Healthcare Providers: Communicate with medical providers about patient schedules, appointments, or any specific needs for patient care.

Skills and qualifications:

• Strong communication and interpersonal skills.


• Organizational skills and the ability to multitask effectively.


• Proficient in using computers, including medical software and EHR systems.


• Basic knowledge of medical terminology and insurance procedures.


• Ability to maintain confidentiality and comply with HIPAA regulations.


• 1-2 years prior experience required