Medical Front Desk Specialist & Scheduling Pro

The Specialty Alliance; Flowood (MS); On-site; USD 29,000 - 42,000; Full time

Job summary

The Specialty Alliance is seeking a diligent Medical Office Front Desk Clerk to support office management and providers. The role involves answering phones, scheduling, patient check-in/out, data entry, and chart preparation within EMR systems.

Candidates should have a high school diploma or GED and at least two years in a medical office environment. Strong confidentiality, organization, and communication skills are essential.

Qualifications

• Education: High school diploma or GED.
• Experience: Minimum of two years of experience in a medical office, front office or scheduling experience preferred.
• Level I Status: Entry level (1–4 years) and/or meet basic requirements with supervision; Excess of 4 years with supervision.

Responsibilities

• Answer and screen high volume telephone calls and record messages.
• Schedule patient appointments and procedures according to established policies.
• Check-in patients upon arrival and check-out upon departure.
• Obtain accurate information from patients and ensure registration forms are complete.
• Collect patient and insurance payments and reconcile charges daily.
• Verify account balances and refunds for accuracy; inform patients of unpaid balances.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts and scan documents into charts in EMR.
• Transcribe letters and create forms as needed.
• Maintain files and records in a confidential manner.
• Maintain organization and efficiency of front office, including office supply inventory.
• Maintain patient confidentiality.
• Perform other related duties as directed or assigned.

Skills

Phone screening

Data entry

Scheduling

Customer service

Communication

Organization

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft PowerPoint

Email

EMR

Job description

The Specialty Alliance is seeking a diligent Medical Office Front Desk Clerk to support office management and providers. The role involves answering phones, scheduling, patient check-in/out, data entry, and chart preparation within EMR systems.

Candidates should have a high school diploma or GED and at least two years in a medical office environment. Strong confidentiality, organization, and communication skills are essential.