Medical Office Front Desk & Scheduling Specialist

University Hospital; Newark (NJ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Vacation Time

Medical Coverage

Dental & Vision Insurance

HSA & FSA

Pension Plan

Employee Assistance Program

Job summary

University Hospital is seeking a Medical Office Assistant to support daily clinic operations. You will answer phones, schedule appointments, register patients, and assist with billing and records management. Collaboration with hospitals, patients, and referring offices is essential.

Responsibilities include greeting patients, maintaining accurate records, and ensuring smooth patient flow. Bilingual abilities are a plus; the role emphasizes customer service and accuracy in a busy clinical setting.

Qualifications

• High school diploma or GED required.
• Two years of clerical experience including receptionist and scheduling duties.
• Computer skills with MS Office and EMR experience required.

Responsibilities

• Greet patients and visitors, explain procedures, and schedule appointments.
• Accurately schedule, cancel, and confirm appointments.
• Register patients completely and accurately.
• Answer phone calls, take messages, and route to the appropriate party.
• Maintain filing system and prep documents for Medical Records scanning.
• Assist with billing procedures and form preparation.
• Develop and maintain good customer relations.

Skills

MS Office

EMR systems

Customer service

Scheduling

Education

High school diploma or GED

Tools

Electronic registration

Medical records system

Job description

University Hospital is seeking a Medical Office Assistant to support daily clinic operations. You will answer phones, schedule appointments, register patients, and assist with billing and records management. Collaboration with hospitals, patients, and referring offices is essential.

Responsibilities include greeting patients, maintaining accurate records, and ensuring smooth patient flow. Bilingual abilities are a plus; the role emphasizes customer service and accuracy in a busy clinical setting.