Clinic Front Desk & Scheduling Specialist

University Hospital; Newark (NJ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Vacation Time

Medical & Prescription Drug Coverage

Dental & Vision Insurance

Health Savings Account (HSA) & FSA

Disability Insurance

Pension Plan

Pet Insurance

Employee Assistance Program (EAP)

Professional Development

Job summary

University Hospital is seeking a detail-oriented Medical Office Assistant to support daily clinic operations in Newark. You will greet patients, schedule appointments, register patients, answer calls, and assist with billing procedures. Fluency in multiple languages is a plus, and experience with medical records is preferred.

The role emphasizes high-quality patient service, accurate data handling, and collaboration with referring physicians and hospital staff in a fast-paced setting.

Qualifications

• High school diploma or GED required.
• Two years of progressively responsible clerical experience including receptionist and scheduling duties.
• Computer skills with MS Office and experience with electronic registration and medical records systems.

Responsibilities

• Greet patients and visitors promptly and courteously, explaining clinic procedures and facilitating appointments.
• Schedule, cancel, and confirm patient appointments according to department criteria.
• Register patients completely and accurately.
• Answer phone calls and relay messages to appropriate party.
• Maintain filing systems and prep/scan documents for Medical Records and lab/x-ray reports.
• Assist with billing procedures and forms and prepare documents for referrals.
• Develop and maintain good customer relations within department guidelines.

Skills

Customer service

Telephone support

Scheduling

Multi-tasking

Education

High school diploma or GED

Associate degree preferred

Tools

MS Office

Electronic medical records

Job description

University Hospital is seeking a detail-oriented Medical Office Assistant to support daily clinic operations in Newark. You will greet patients, schedule appointments, register patients, answer calls, and assist with billing procedures. Fluency in multiple languages is a plus, and experience with medical records is preferred.

The role emphasizes high-quality patient service, accurate data handling, and collaboration with referring physicians and hospital staff in a fast-paced setting.