Hepatology Clinic Office Assistant, Patient-Focused

University Hospital; Newark (NJ); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical & Prescription Drug Coverage

Dental & Vision Insurance

Health Savings Account (HSA) & FSA

Short- & Long-Term Disability

Pension Plan

Pet Insurance

Employee Assistance Program (EAP)

Professional Development

Job summary

University Hospital is seeking a Medical Office Assistant to support daily clinic activities, including answering calls, routing inquiries, scheduling appointments, and handling patient registrations. You will assist with referrals, billing tasks, and maintaining records while delivering friendly, professional service.

The role emphasizes accurate data entry, multitasking, and clear communication with patients and referring physicians.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum two years of progressively responsible clerical experience, including receptionist duties and scheduling.
• Experience in a medical office and billing experience is preferred.

Responsibilities

• Answer phones, route calls, and greet/register patients promptly.
• Schedule, cancel, and confirm appointments according to department criteria.
• Assist with billing procedures and document handling with referrals.

Skills

Clerical experience

Reception duties

Scheduling

Customer service

Bilingual (Spanish/Portuguese/French)

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Electronic health records

Job description

University Hospital is seeking a Medical Office Assistant to support daily clinic activities, including answering calls, routing inquiries, scheduling appointments, and handling patient registrations. You will assist with referrals, billing tasks, and maintaining records while delivering friendly, professional service.

The role emphasizes accurate data entry, multitasking, and clear communication with patients and referring physicians.