Medical Office Front Desk & Scheduling Specialist

Atlantic Health; Morristown (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Atlantic Health in Morristown, NJ is seeking a patient-facing front desk associate to greet guests by name, answer calls, register clients, schedule and check in/out appointments, and coordinate complex scheduling needs.

You will verify insurance, collect copays, complete intake forms, maintain clean and organized work areas, promote retail products, stock inventory, and support the management team with daily duties as assigned.

Responsibilities

• Knows and greet guests by name in person and when responding to phone calls and voicemails
• Monitor phones, register clients, schedules appointments, performs guest check-ins and check-outs, coordinates client appointments and handles complex scheduling needs
• Proficiently completes registration and check-in for appointments including insurance verification, copay collection and completing of necessary intake forms and documentation.
• Demonstrates thorough knowledge of all software essential to the position.
• Properly opens and closes each shift when required according to the Policies and Procedure.
• Maintains thorough knowledge of retail products and actively promotes retail sales
• Helps stock inventory for retail sale; ensures that the work and retail areas are clean, safe, and well-maintained.
• Performs other duties as assigned by the management team

Job description

Atlantic Health in Morristown, NJ is seeking a patient-facing front desk associate to greet guests by name, answer calls, register clients, schedule and check in/out appointments, and coordinate complex scheduling needs.

You will verify insurance, collect copays, complete intake forms, maintain clean and organized work areas, promote retail products, stock inventory, and support the management team with daily duties as assigned.