Medical Office Front Desk & Scheduling Specialist

ATI Physical Therapy; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

ATI Physical Therapy in Brookfield, WI is seeking a friendly front office administrator to be the first contact for clients and coordinating patient intake, scheduling and registration.

You will support accurate billing and claims by ensuring timely verifications, processing charges and collecting copays, while keeping the clinic stocked and organized. Prior healthcare office experience is a plus, and bilingual abilities are welcomed where available.

Qualifications

• High School diploma or equivalent.
• 1+ years in an administrative position.
• Preferred healthcare office experience.
• Knowledge of benefit verification and authorization.
• Proficient in Microsoft Office.
• Bilingual abilities preferred.

Responsibilities

• Manage front desk with excellent customer service across two practice management systems.
• Coordinate patient scheduling, intake, and check-in processes.
• Ensure timely and accurate benefit verifications.
• Ensure charges and documentation are completed timely for billing and claims.
• Collect copays at point of service.
• Keep clinic stocked and organized.

Skills

Customer Service

Microsoft Office

Bilingual (preferred)

Education

High School diploma

Tools

Practice Management Systems

Billing Software

EHR

Job description

ATI Physical Therapy in Brookfield, WI is seeking a friendly front office administrator to be the first contact for clients and coordinating patient intake, scheduling and registration.

You will support accurate billing and claims by ensuring timely verifications, processing charges and collecting copays, while keeping the clinic stocked and organized. Prior healthcare office experience is a plus, and bilingual abilities are welcomed where available.