Medical Office Front Desk & Scheduling Specialist

SMG Brand; Knoxville (TN); On-site; USD 34,000 - 42,000; Full time

Job summary

Summit Medical Group at Middlebrook in Knoxville, TN is seeking a Multi-Duty Receptionist to join our front office team. This full-time, on-site role greets patients, handles check-in, scheduling, and registration while supporting staff.

The ideal candidate will have a High School diploma, one year of medical office experience preferred, and a customer-service orientation. You will ensure confidentiality and contribute to team success and quality improvement initiatives.

Qualifications

• High School Diploma, or equivalent, required.
• Prefer one-year experience in a medical office setting.
• Greets patients and visitors with courtesy and professionalism.
• Maintains confidentiality and adheres to corporate policies.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates information, performs registration, and collects copays.
• Maintains computerized scheduling and follows office scheduling policies.
• Files charts, coordinates lab work, and handles mail and correspondence.
• Maintains a neat and orderly work area and supports team goals.

Skills

Customer service

Communication

Attention to detail

Scheduling

Education

High School Diploma or equivalent

Job description

Summit Medical Group at Middlebrook in Knoxville, TN is seeking a Multi-Duty Receptionist to join our front office team. This full-time, on-site role greets patients, handles check-in, scheduling, and registration while supporting staff.

The ideal candidate will have a High School diploma, one year of medical office experience preferred, and a customer-service orientation. You will ensure confidentiality and contribute to team success and quality improvement initiatives.