Healthcare Front Desk Pro - Multi-Duty Receptionist

Summit-Medical-Group,-P.l.l.c.; Knoxville (TN); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

STD

LTD

Life insurance

401K

Job summary

Fountain City Family Physicians, a division of Summit Medical Group, seeks a dependable Multi-Duty Receptionist to join their on-site front desk in Knoxville, TN. You will answer calls, greet patients, verify information, collect copays, register new patients, and help with scheduling and lab coordination while maintaining strict confidentiality and a friendly, professional demeanor.

This full-time position includes a comprehensive benefits package (PTO, medical, dental, vision, STD/LTD, life

Qualifications

• High School Diploma required.
• Medical office experience is preferred.
• Strong communication and confidentiality are essential.

Responsibilities

• Answers phone calls in a professional manner and assists caller’s needs appropriately.
• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information, performs registration and collects copays and balances due.
• Assists patients with ambulatory difficulties, or other needs, as appropriate.
• Appointment scheduling, referrals, and pre-certifications, etc.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 2 weeks in advance for time off (excluding emergencies).
• Cooperates and helps coworkers and participates in team success.
• Attends meetings as required.
• Maintains confidentiality and adheres to compliance policies.
• Participates in site-level Quality Improvement Activities.
• Performs related work, as assigned.

Skills

Customer service

Communication skills

Attention to detail

Time management

Teamwork

Education

High School Diploma

Job description

Fountain City Family Physicians, a division of Summit Medical Group, seeks a dependable Multi-Duty Receptionist to join their on-site front desk in Knoxville, TN. You will answer calls, greet patients, verify information, collect copays, register new patients, and help with scheduling and lab coordination while maintaining strict confidentiality and a friendly, professional demeanor.

This full-time position includes a comprehensive benefits package (PTO, medical, dental, vision, STD/LTD, life