Multi-Duty Receptionist - Summit Medical Group at Middlebrook

SMG Brand; Knoxville (TN); On-site; USD 34,000 - 42,000; Full time

Job summary

Summit Medical Group at Middlebrook in Knoxville, TN is seeking a Multi-Duty Receptionist to join our front office team. This full-time, on-site role greets patients, handles check-in, scheduling, and registration while supporting staff.

The ideal candidate will have a High School diploma, one year of medical office experience preferred, and a customer-service orientation. You will ensure confidentiality and contribute to team success and quality improvement initiatives.

Qualifications

• High School Diploma, or equivalent, required.
• Prefer one-year experience in a medical office setting.
• Greets patients and visitors with courtesy and professionalism.
• Maintains confidentiality and adheres to corporate policies.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates information, performs registration, and collects copays.
• Maintains computerized scheduling and follows office scheduling policies.
• Files charts, coordinates lab work, and handles mail and correspondence.
• Maintains a neat and orderly work area and supports team goals.

Skills

Customer service

Communication

Attention to detail

Scheduling

Education

High School Diploma or equivalent

Job description

Multi-Duty Receptionist - Summit Medical Group at Middlebrook

Job Category: Front Office

Requisition Number: MULTI002514

• Posted : September 28, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Knoxville, TN 37923, USA

Description

Summit Medical Group at Middlebrook is seeking a Multi-Duty Receptionist to join their practice. This is a full time opportunity. This position greets, directs and schedules patients and visitors.

Examples of Duties (List does not include all duties assigned)

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
• Adheres to the corporate compliance plan and policies.
• Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
• Performs related work, as assigned.

Education

High School Diploma, or equivalent, required.

Experience

Prefer one-year experience in a medical office setting.

Equal Opportunity Employer
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