Medical Front Office Supervisor — Patient Experience & Scheduling

SMG Brand; Knoxville (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Wellness program discount

Discounted insurance premiums

Job summary

Summit Express Clinic in Knoxville, TN is seeking a Front Office Supervisor to join their practice. This full-time, on-site role ensures patients and visitors are greeted, assisted, and scheduled, by supervising staff or handling tasks directly. Serves as liaison between front desk staff and Site Manager as needed.

The position requires a High School Diploma and preferably at least one year of medical office experience, with a focus on efficient scheduling and quality patient service.

Qualifications

• High School Diploma required.
• Prefer one year experience in a medical office setting.
• Healthcare experience and preferable management experience.
• Ability to supervise front desk staff and coordinate with Site Manager.

Responsibilities

• Supervises front office and file room personnel to maximize efficiency.
• Greets and checks in patients and updates medical records.
• Maintains computerized scheduling and follows policies.
• Answers calls, screens inquiries, and provides information.
• Creates receptionist schedules and trains staff.

Skills

People management

Scheduling

Customer service

Communication

Education

High School Diploma

Tools

Medical records software

Scheduling software

Job description

Summit Express Clinic in Knoxville, TN is seeking a Front Office Supervisor to join their practice. This full-time, on-site role ensures patients and visitors are greeted, assisted, and scheduled, by supervising staff or handling tasks directly. Serves as liaison between front desk staff and Site Manager as needed.

The position requires a High School Diploma and preferably at least one year of medical office experience, with a focus on efficient scheduling and quality patient service.