Medical Office Front Desk & Scheduling Coordinator

Reid Health; Richmond (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

Reid Health in Richmond, VA is hiring an Office Assistant to support front desk operations in a cardiology practice. You will answer calls, schedule appointments, perform check-in/check-out, and maintain patient records in EPIC.

The role requires attention to confidentiality and accuracy, with responsibilities across billing, chart preparation, and patient communications. The ideal candidate has at least six months of clerical experience and a high school diploma or GED, with familiarity in

Qualifications

• Six months of clerical experience preferred, basic insurance knowledge appreciated.
• Knowledge of medical terminology is required to understand patient information.

Responsibilities

• Answer and triage incoming calls and take messages.
• Schedule patient appointments and confirm next-day appointments.
• Check-in and check-out patients and maintain medical records in EPIC.
• Collect co-payments and verify insurance information.
• Prepare new patient charts and attach superbills as needed.
• Balance cash drawer and process charges/payments daily.

Skills

Clerical experience

Medical terminology

Education

High School Diploma or GED

Job description

Reid Health in Richmond, VA is hiring an Office Assistant to support front desk operations in a cardiology practice. You will answer calls, schedule appointments, perform check-in/check-out, and maintain patient records in EPIC.

The role requires attention to confidentiality and accuracy, with responsibilities across billing, chart preparation, and patient communications. The ideal candidate has at least six months of clerical experience and a high school diploma or GED, with familiarity in