Patient Care Front Desk & Scheduling Coordinator

Re.Cognition Health US; Fairfax (VA); On-site; USD 45,000 - 50,000; Full time

Job summary

Re.Cognition Health US Fairfax, Virginia, United States invites applications for a Front Desk Coordinator role. You will greet patients, manage busy reception areas, coordinate scheduling for clinical trials and monoclonal antibody infusions, and support the PC and clinical trials teams.

The ideal candidate has at least two years in healthcare administration, experience with EMR systems, strong customer service and communication skills, and a professional, detail-oriented approach to ensure

Qualifications

• Minimum 2 years of administrative or reception experience within healthcare.
• Experience with EMR systems and patient scheduling.
• Excellent customer service and communication skills.
• Ability to manage multiple tasks and prioritize in a busy environment.
• Professional and caring attitude towards patients, visitors, and colleagues.

Responsibilities

• Greet patients and caregivers, delivering a welcoming first impression.
• Manage busy reception and clinic flow.
• Coordinate with clinical trials team to ensure patient care.
• Schedule and manage patient visits for clinical trials and PC infusions.
• Submit invoices with the financial department.
• Provide administrative support to clinical trials and PC teams.
• Maintain internal scheduling systems and patient diaries.
• Prepare clinic patient areas for the day and order supplies.
• Handle prior authorization requests and liaise with providers and payers.
• Conduct daily, weekly, and monthly audit checks.

Skills

Administrative experience

EMR systems

Patient scheduling

Customer service

Communication skills

Organizational skills

Job description

Re.Cognition Health US Fairfax, Virginia, United States invites applications for a Front Desk Coordinator role. You will greet patients, manage busy reception areas, coordinate scheduling for clinical trials and monoclonal antibody infusions, and support the PC and clinical trials teams.

The ideal candidate has at least two years in healthcare administration, experience with EMR systems, strong customer service and communication skills, and a professional, detail-oriented approach to ensure