Day-Shift Medical Office Assistant | Front Desk & Billing

Reid Health; Richmond (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

Reid Health is seeking an Office Assistant to perform front office duties in the Reid ENT practice. You will answer calls, schedule appointments, check patients in and out, and maintain accurate medical records using EPIC.

The role requires a High School diploma or GED and at least six months of clerical experience; experience in a provider office or medical setting is preferred. This is a full-time, day-shift position with a focus on quality patient care.

Qualifications

• Six months clerical experience required; knowledge of insurance and medical terminology preferred.
• High School Diploma or GED required.
• Experience in a provider office or medical setting is preferred.

Responsibilities

• Answer and triage incoming calls and take messages.
• Schedule patient appointments and manage calendar based on urgency and exam time.
• Greet patients and check in/out; collect co-pays where applicable.
• Verify insurance information and update patient charts in EPIC.
• Prepare new patient charts and attach superbills as needed.
• Verify insurance coverage and obtain signatures on forms.
• Balance cash drawer and assist with basic billing questions.

Skills

Clerical experience

Customer service

Communication

Education

High School diploma or GED

Tools

EPIC

Job description

Reid Health is seeking an Office Assistant to perform front office duties in the Reid ENT practice. You will answer calls, schedule appointments, check patients in and out, and maintain accurate medical records using EPIC.

The role requires a High School diploma or GED and at least six months of clerical experience; experience in a provider office or medical setting is preferred. This is a full-time, day-shift position with a focus on quality patient care.