Medical Office Front Desk, Scheduling & Billing Specialist

Baton Rouge General Medical Center; Baton Rouge (LA); On-site; USD 31,000 - 42,000; Full time

Job summary

Baton Rouge General Medical Center is seeking a professional to perform administrative and clerical duties in a clinic setting, including greeting visitors, answering phones and scheduling appointments. You will manage patient records, coordinate insurance details and assist with billing and data entry using Epic in a fast-paced environment.

The role requires strong customer service, attention to privacy, accurate typing (45 wpm), and familiarity with medical terminology.

Qualifications

• Sufficient prior experience with billing, scheduling and general office responsibilities in a clinic setting.
• High School Diploma preferred; post-high school vocational/specialized training encouraged.
• Minimum typing skills of 45 wpm, ten key by touch, data entry skills.
• HIPAA regulations knowledge is required.
• Familiarity with medical terminology is beneficial.

Responsibilities

• Answers telephone, greets visitors and schedules appointments.
• Maintains master scheduling program for all areas and creates patient schedules.
• Coordinates transportation needs of patients.
• Coordinates insurance coverage with patients, insurance company, and Business Office as indicated.
• Enters patient charges and maintains patient records and documents.
• Performs billing functions to ensure proper billing and collections.
• Prepares patient folders and files, faxes and files materials.
• Mails patient evaluations, progress notes, prescriptions, etc., and follows up on all correspondence within defined time lines.

Skills

Front desk experience

Medical terminology

Insurance knowledge

Customer service

Time management

Education

High School Diploma

Tools

Epic

Job description

Baton Rouge General Medical Center is seeking a professional to perform administrative and clerical duties in a clinic setting, including greeting visitors, answering phones and scheduling appointments. You will manage patient records, coordinate insurance details and assist with billing and data entry using Epic in a fast-paced environment.

The role requires strong customer service, attention to privacy, accurate typing (45 wpm), and familiarity with medical terminology.