Medical Office Specialist- Advanced Robotics

Baton-Rouge-General; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development

Generous paid time off

Flexible scheduling

Baton Rouge General Fit! program

Job summary

Baton Rouge General is seeking an administrative assistant to support patient operations in a busy clinic. You will greet visitors, schedule appointments, manage patient charts, and assist with billing and documentation using the clinic's computer system.

Ideal candidates have strong typing, data entry and HIPAA familiarity, with a friendly, detail-oriented approach and a willingness to support multiple administrative tasks across departments.

Qualifications

• Friendly, courteous and customer-focused with a team-oriented mindset.
• Strong attention to detail with scheduling and billing accuracy.
• Prior experience with billing, scheduling and general office duties in a clinic setting.
• HIPAA familiarity and healthcare safety protocols.

Responsibilities

• Greet visitors, answer phone calls, and professionally schedule patient appointments using the clinic's computer system.
• Coordinate transportation needs and communicate special patient requirements with appropriate staff.
• Manage patient charts and documentation: enter patient charges accurately, maintain files, fax, mail, and file necessary materials.
• Support billing operations: identify required billing information, complete and submit insurance claims with accuracy, manage account balances and documentation updates.
• Review and resolve billing discrepancies, complete rebilling requests, and maintain records of actions taken.
• Prepare daily reports and monitor account statuses to ensure timely billing and follow-up.
• Collaborate with medical records and administrative teams to maintain accurate and up-to-date patient information.
• Perform other related tasks as assigned.

Skills

Typing 45 wpm

Data entry

Ten-key by touch

HIPAA familiarity

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Billing software

Scheduling software

EHR / clinic computer system

Job description

• Location 8585 Bluebonnet Blvd.,Medical Tower 2,Baton Rouge, LA, 70809,United States
• Employee Type Full-Time

Description

Do you thrive in a fast-paced environment and love helping others stay organized and on track?

What We’re Looking For:

• Friendly, courteous, and customer-focused with a team-oriented mindset


• Strong attention to detail with the ability to manage scheduling and billing accurately


• Prior experience with billing, scheduling, and general office duties in a clinic setting


• High school diploma preferred; post-high school vocational or specialized training encouraged


• Typing speed of at least 45 wpm, data entry proficiency, and ten-key by touch


• Familiarity with HIPAA and healthcare safety protocols

Why You’ll Love Working With Us:

At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.

• A comprehensive benefits program for you and your family


• Professional development and support


• Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program


• We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state

Perform multiple administrative and clerical duties in a clinical setting to support smooth patient operations and optimal clinic flow.

• Greet visitors, answer phone calls, and professionally schedule patient appointments using the clinic's computer system


• Coordinate transportation needs and communicate special patient requirements with appropriate staff


• Manage patient charts and documentation: enter patient charges accurately, maintain files, fax, mail, and file necessary materials


• Support billing operations: identify required billing information, complete and submit insurance claims with accuracy, manage account balances and documentation updates


• Review and resolve billing discrepancies, complete rebilling requests, and maintain records of actions taken


• Prepare daily reports and monitor account statuses to ensure timely billing and follow-up


• Collaborate with medical records and administrative teams to maintain accurate and up-to-date patient information


• Perform other related tasks as assigned

What Sets BRG Apart:

At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters.

With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end of life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.