Clinic Operations & Billing Specialist

Baton-Rouge-General; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development

Generous paid time off

Flexible scheduling

Baton Rouge General Fit! program

Job summary

Baton Rouge General is seeking an administrative assistant to support patient operations in a busy clinic. You will greet visitors, schedule appointments, manage patient charts, and assist with billing and documentation using the clinic's computer system.

Ideal candidates have strong typing, data entry and HIPAA familiarity, with a friendly, detail-oriented approach and a willingness to support multiple administrative tasks across departments.

Qualifications

• Friendly, courteous and customer-focused with a team-oriented mindset.
• Strong attention to detail with scheduling and billing accuracy.
• Prior experience with billing, scheduling and general office duties in a clinic setting.
• HIPAA familiarity and healthcare safety protocols.

Responsibilities

• Greet visitors, answer phone calls, and professionally schedule patient appointments using the clinic's computer system.
• Coordinate transportation needs and communicate special patient requirements with appropriate staff.
• Manage patient charts and documentation: enter patient charges accurately, maintain files, fax, mail, and file necessary materials.
• Support billing operations: identify required billing information, complete and submit insurance claims with accuracy, manage account balances and documentation updates.
• Review and resolve billing discrepancies, complete rebilling requests, and maintain records of actions taken.
• Prepare daily reports and monitor account statuses to ensure timely billing and follow-up.
• Collaborate with medical records and administrative teams to maintain accurate and up-to-date patient information.
• Perform other related tasks as assigned.

Skills

Typing 45 wpm

Data entry

Ten-key by touch

HIPAA familiarity

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Billing software

Scheduling software

EHR / clinic computer system

Job description

Baton Rouge General is seeking an administrative assistant to support patient operations in a busy clinic. You will greet visitors, schedule appointments, manage patient charts, and assist with billing and documentation using the clinic's computer system.

Ideal candidates have strong typing, data entry and HIPAA familiarity, with a friendly, detail-oriented approach and a willingness to support multiple administrative tasks across departments.