Medical Front Desk Coordinator

MedStar Health; Baltimore (MD); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Health in Baltimore, MD is seeking an Office Assistant to support clerical and patient care duties across departments. Responsibilities include patient registration, scheduling, insurance verification, and coordination of services for patients.

The role involves greeting patients, assisting with medical records, and performing front office tasks in a fast-paced clinic environment. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1–2 years customer service experience in a medical office preferred.
• Experience in a fast-paced medical office setting is a plus.

Responsibilities

• Register and schedule patients for clinics; coordinate referrals and appointments.
• Verify insurance and assist with billing and coordination of services.
• Provide front office coverage and call center assistance.
• Maintain clean, organized waiting areas and accurate patient records.

Skills

Customer service

Verbal communication

Written communication

MS Office

Organizational skills

Multi-tasking

Education

High School Diploma or GED

Associate's degree preferred

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

MedStar Health in Baltimore, MD is seeking an Office Assistant to support clerical and patient care duties across departments. Responsibilities include patient registration, scheduling, insurance verification, and coordination of services for patients.

The role involves greeting patients, assisting with medical records, and performing front office tasks in a fast-paced clinic environment. Strong communication and organizational skills are essential.