Medical Office Front Desk Lead - Billing & Scheduling

Texas Health Resources; Arlington (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401k

PTO

Medical

Dental

Paid Parental Leave

Flex Spending

Tuition Reimbursement

Student Loan Repayment

Job summary

Texas Health Resources is seeking a Medical Office Front Desk Lead for Heart & Vascular Specialists in Arlington, TX. This full-time role involves leading front desk operations, ensuring accurate billing, and coordinating with clinical staff to support patient care.

The ideal candidate has 4+ years in healthcare billing and office administration, strong communication, and bilingual English/Spanish preferred. Travel to nearby clinics is possible; benefits include solid health coverage and PTO.

Qualifications

• High School Diploma or Equivalent required.
• Four years of Billing Experience in a Healthcare Organization required.
• Four years of Office Experience required.
• Four years of Medical Insurance and Referral experience strongly preferred.
• Bilingual in English/Spanish preferred.
• Ability to perform multiple tasks in one setting.
• Demonstrates good understanding of health insurance and medical costs, including coding.
• Strong customer skills and good communication skills.
• Proficient computer skills and excellent organizational skills.
• Strong work ethic and professionalism.

Responsibilities

• Delivers care to patients utilizing the Medical Office Front Desk Lead Process.
• Acts as a team lead to schedule work and ensure timely and accurate billing activities.
• Coordinates with clinical staff to obtain charge information for all patients.
• Codes procedures performed and diagnosis on charge.
• Acts as a resource for Practice Managers and Physicians with denials and coding questions.
• Coordinates copies of medical documentation with physician charges to support billing to third-party payers.
• Resolves complex patient billing inquiries and problems.
• Conducts all functions associated with patient check-out including pricing services, collecting payment, and scheduling follow-up appointments.
• Completes payment and benefit verification on all patients in accordance with practice policies.
• Coordinates scheduling with practitioner schedules to ensure proper coverage of patient appointments.
• Works with Practice Manager to facilitate training of new hires and other training initiatives.
• Performs other duties as assigned.

Skills

Billing Experience

Office Experience

Medical Insurance

Bilingual English/Spanish

Customer Service

Communication Skills

Proficient Computer Skills

Organizational Skills

Team Player

Education

High School Diploma or Equivalent

Job description

Texas Health Resources is seeking a Medical Office Front Desk Lead for Heart & Vascular Specialists in Arlington, TX. This full-time role involves leading front desk operations, ensuring accurate billing, and coordinating with clinical staff to support patient care.

The ideal candidate has 4+ years in healthcare billing and office administration, strong communication, and bilingual English/Spanish preferred. Travel to nearby clinics is possible; benefits include solid health coverage and PTO.