Medical Front Desk Pro: Patient Access & Scheduling

US Heart & Vascular; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Mon-Fri schedule

CME allowance

Job summary

US Heart & Vascular is seeking a Full-time Medical Front Office Specialist to join HeartPlace in North Hills TX. The role includes registering patients, handling demographics, collecting co-pays, and supporting clinic operations across locations in the Dallas/Fort Worth area.

Ideal candidates have 1 year of medical front desk experience, 6 months EMR exposure (ECW or Athena preferred), and 6 months of prior authorization experience. Competitive benefits and a Monday–Friday schedule are offered.

Qualifications

• 1 year of medical front desk and customer service experience required.
• 6 months EMR experience required (ECW or Athena preferred).
• 6 months of obtaining prior authorization experience required.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Skills

Medical front desk

Customer service

EMR experience

Prior authorization

Education

High School Diploma/GED

Tools

ECW

Athena

Job description

US Heart & Vascular is seeking a Full-time Medical Front Office Specialist to join HeartPlace in North Hills TX. The role includes registering patients, handling demographics, collecting co-pays, and supporting clinic operations across locations in the Dallas/Fort Worth area.

Ideal candidates have 1 year of medical front desk experience, 6 months EMR exposure (ECW or Athena preferred), and 6 months of prior authorization experience. Competitive benefits and a Monday–Friday schedule are offered.