Medical Office Front Desk: Growth, Scheduling & Patient Care

MVPT Physical Therapy; Athol (MA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Career growth opportunities

Professional development

Meaningful work

Job summary

MVPT Physical Therapy in Athol, MA is seeking a Front Desk Receptionist to join our team. This will start as a temporary role and could become permanent. 40 hours per week.

In this role, you will be the front office point person, handling scheduling and day-to-day workflow. You will oversee the check-in/out process, ensuring it’s fast, friendly, and accurate, and you will act as the go-to for insurance verifications, authorizations, and co-pay collections.

Qualifications

• Experience in a medical office or healthcare front desk role.
• Knowledge of insurance verification and patient financial responsibilities.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

Skills

Medical office experience

Insurance verification

Communication skills

Organizational skills

Multitasking

Job description

MVPT Physical Therapy in Athol, MA is seeking a Front Desk Receptionist to join our team. This will start as a temporary role and could become permanent. 40 hours per week.

In this role, you will be the front office point person, handling scheduling and day-to-day workflow. You will oversee the check-in/out process, ensuring it’s fast, friendly, and accurate, and you will act as the go-to for insurance verifications, authorizations, and co-pay collections.