Medical Front Desk & Scheduling Coordinator - 40h (Temp→Perm)

Bay State Physical Therapy; Athol (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

MVPT Physical Therapy in Athol, MA is seeking a Front Desk Receptionist for a 40-hour-per-week role that starts temporarily with potential to become permanent. You will be the front office point person handling scheduling, check-in/out, and patient flow, while delivering friendly, efficient service.

You’ll verify insurance benefits, explain patient financial responsibilities, manage intake forms, and support billing and administrative tasks to keep the clinic running smoothly and ensure a

Qualifications

• Experience in a medical office, healthcare setting, or front desk role required.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service.
• Answer phones and assist with scheduling appointments.
• Verify insurance benefits and explain patient financial responsibilities.
• Manage patient intake forms and maintain accurate records.
• Coordinate referrals, authorizations, and insurance approvals.
• Support clinic operations and maintain efficient schedules.
• Assist with billing, payments, and administrative tasks.

Skills

Customer service

Communication

Organization

Multitasking

Scheduling

Tools

Scheduling software

EMR systems

Job description

MVPT Physical Therapy in Athol, MA is seeking a Front Desk Receptionist for a 40-hour-per-week role that starts temporarily with potential to become permanent. You will be the front office point person handling scheduling, check-in/out, and patient flow, while delivering friendly, efficient service.

You’ll verify insurance benefits, explain patient financial responsibilities, manage intake forms, and support billing and administrative tasks to keep the clinic running smoothly and ensure a