Front Desk Coordinator - Physical Therapy & Patient Care

MVPT Physical Therapy; Greenfield (MA); On-site; USD 38,000 - 45,000; Full time

Job summary

MVPT Physical Therapy in Greenfield, MA seeks a friendly Front Desk Receptionist to join our outpatient team. This full-time role handles scheduling, check-in/out, and daily workflow while delivering fast, accurate service to patients.

You will verify insurance, explain patient financial responsibilities, manage intake forms, and support billing and administrative tasks. Experience in a medical office and strong communication skills are preferred in a collaborative clinic that values mentorship

Qualifications

• Experience in a medical office, healthcare setting, or front desk role required.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.

Responsibilities

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

Skills

Front desk

Customer service

Scheduling

Insurance verification

Medical office

Job description

MVPT Physical Therapy in Greenfield, MA seeks a friendly Front Desk Receptionist to join our outpatient team. This full-time role handles scheduling, check-in/out, and daily workflow while delivering fast, accurate service to patients.

You will verify insurance, explain patient financial responsibilities, manage intake forms, and support billing and administrative tasks. Experience in a medical office and strong communication skills are preferred in a collaborative clinic that values mentorship