Medical Office Front Desk & EMR Coordinator

nghs; Dacula (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System is seeking a front desk position to support physician services. Responsibilities include reception, maintaining clinical and financial records, and front office inventory management.

Ideal candidates will have a High School Diploma or GED and experience with EMR systems, preferably in a medical office setting. Strong communication and organizational skills are essential for timely referrals and patient care.

Qualifications

• High School Diploma or GED required.
• Knowledge of and proficient use of EMR (Electronic Medical Record) system.
• Customer service or physician's office experience preferred.

Responsibilities

• Screen and refer all incoming calls and visitors to ensure accurate, timely communication.
• Procure patient referrals per physician requests and process mail promptly.
• Schedule appointments for patient referrals as requested by physicians.
• Log referrals and post referral numbers to patient accounts as received from other practices.
• Maintain accurate patient information in the EPIC system and balance daily audit journals.
• Enter charges accurately and forward monthly reports to the Central Business Office.

Skills

Customer service

Front desk communication

EMR knowledge

Education

High School Diploma or GED

Tools

EPIC system

Job description

Northeast Georgia Health System is seeking a front desk position to support physician services. Responsibilities include reception, maintaining clinical and financial records, and front office inventory management.

Ideal candidates will have a High School Diploma or GED and experience with EMR systems, preferably in a medical office setting. Strong communication and organizational skills are essential for timely referrals and patient care.