Medical Office Assistant - Front Desk & EMR Specialist

nghs; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System seeks a friendly Front Office Specialist to support physician clinics in Gainesville, GA. You will handle reception, patient records, EPIC data entry, scheduling and referral processing, and frontline communications with patients and providers.

Responsibilities include processing mail, maintaining front office supplies, logging referrals, posting charges, and coordinating deposits while ensuring accuracy and courtesy in every interaction.

Qualifications

• High school diploma or GED required.
• Experience in customer service or physician's office preferred.
• Proficiency with EMR systems, especially EPIC.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure timely communication is facilitated.
• Schedules appointments for patient referrals as requested by Physicians.
• Keeps patient information accurate in the EPIC system and records charges.
• Maintains front office inventory and processes daily mail and deposits.

Skills

Customer service

Phone etiquette

Communication

Education

High School Diploma or GED

Tools

EPIC

Job description

Northeast Georgia Health System seeks a friendly Front Office Specialist to support physician clinics in Gainesville, GA. You will handle reception, patient records, EPIC data entry, scheduling and referral processing, and frontline communications with patients and providers.

Responsibilities include processing mail, maintaining front office supplies, logging referrals, posting charges, and coordinating deposits while ensuring accuracy and courtesy in every interaction.