Medical Office Front Desk Specialist

Northeast-Georgia-Health-System; Dacula (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Northeast Georgia Health System is seeking a Front Office Clerk to support physician services and maintain accurate patient records in the EPIC system.

You will screen calls, process referrals, schedule appointments, and handle mail and daily deposits to support efficient clinic operations. A high school diploma or GED is required, with prior customer service or physician office experience preferred.

Qualifications

• Front office experience or patient receptionist experience preferred.
• Excellent communication and ability to screen and refer calls and visitors.
• Proficiency with EPIC or similar EMR systems and accurate data entry.

Responsibilities

• Screen and refer all incoming calls and visitors for accurate communication.
• Schedule referrals and appointments for patient referrals as requested by physicians.
• Log referrals and post referral numbers to patient accounts; collect and provide referral information to patients.

Skills

Customer Service

Appointment Scheduling

Phone Handling

Education

High School Diploma or GED

Tools

EMR system

Job description

Northeast Georgia Health System is seeking a Front Office Clerk to support physician services and maintain accurate patient records in the EPIC system.

You will screen calls, process referrals, schedule appointments, and handle mail and daily deposits to support efficient clinic operations. A high school diploma or GED is required, with prior customer service or physician office experience preferred.