Medical Front Desk & Scheduling Specialist

trinityhealth; Georgia; On-site; USD 32,000 - 40,000; Full time

Job summary

Trinity Health in Georgia is seeking a detail-oriented front office associate to greet patients, collect accurate insurance and demographic information, and route calls. You will assist with scheduling diagnostic procedures or follow-up appointments and help with medical records duties including filing and scanning.

The ideal candidate has at least 1 year of front office or medical records experience, is proficient with EMR systems and MS Office, and possesses basic medical terminology

Qualifications

• High school diploma or GED required.
• Minimum of 1 year front office/medical records experience in physician office or similar setting.
• Proficiency with EMR systems and MS Office; basic medical terminology knowledge.
• Bilingual preferred.

Responsibilities

• Greet and assist all patients and visitors.
• Secure accurate insurance and demographic information from the patient to be entered into computer system.
• Answer and route incoming telephone calls as needed.
• Assist with patient check out and scheduling of diagnostic procedures or future appointments.
• Perform medical records duties such as filing, scanning and send outs as required.

Skills

Customer service

Phone etiquette

Interpersonal skills

Education

High school diploma

Tools

EMR systems

Microsoft Office

Job description

Trinity Health in Georgia is seeking a detail-oriented front office associate to greet patients, collect accurate insurance and demographic information, and route calls. You will assist with scheduling diagnostic procedures or follow-up appointments and help with medical records duties including filing and scanning.

The ideal candidate has at least 1 year of front office or medical records experience, is proficient with EMR systems and MS Office, and possesses basic medical terminology