Medical Office Front Desk Coordinator

musc; United States; On-site; USD 31,000 - 46,000; Full time

Job summary

The Medical Assistant at MUSC Community Physicians provides front desk support and assists physicians with patient care in a busy clinic setting. Key duties include scheduling, patient registration, telephone triage, billing, cash management, and referrals coordination.

This role requires strong customer service, reliable teamwork, and the ability to manage multiple tasks in a fast-paced environment; a high school diploma and relevant certification(s) are welcomed, with formal MA or CNA training

Qualifications

• High school diploma or equivalent; healthcare-related certifications preferred.
• CNA or MA training or coursework completed.
• EMT/Paramedic certification also acceptable.
• Bachelor's degree may be considered for some roles.
• Strong communication and patient service skills required.

Responsibilities

• Greet and assist patients at the front desk.
• Schedule appointments and manage the clinic calendar.
• Answer multiline calls and triage inquiries.
• Register patients and handle billing and cash posting.
• Coordinate referrals and interpreters as needed.
• Maintain accurate medical records and support daily clinic operations.

Skills

Customer service

Telephone skills

Communication

multitasking

Professionalism

Education

High school diploma or equivalency

Certified Nursing Assistant

Nursing Assistant or Medical Assistant course

EMT or Paramedic certification

Bachelor's degree

Job description

The Medical Assistant at MUSC Community Physicians provides front desk support and assists physicians with patient care in a busy clinic setting. Key duties include scheduling, patient registration, telephone triage, billing, cash management, and referrals coordination.

This role requires strong customer service, reliable teamwork, and the ability to manage multiple tasks in a fast-paced environment; a high school diploma and relevant certification(s) are welcomed, with formal MA or CNA training