Patient Services Front Desk Coordinator

Medical University of South Carolina; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employer Sponsored Retirement Plan

Paid time off and extended sick leave

Paid Parental Leave

Disability insurance plan options

Continuous professional and clinical培训

Competitive pay

Annual Merit Increase

Wellbeing resources

Tuition Reimbursement

Employee perks and discounts

Employee referral program

Flexible schedule options

Certification incentive program

Job summary

Medical University of South Carolina's MUSC Community Physicians seeks an administrative front desk professional to ensure smooth clinic operations. You will schedule appointments, register patients, handle multiline phone lines, take payments, and manage documentation and referrals.

The role emphasizes customer service, billing processes, and coordination with clinical staff to support daily clinic workflow and patient care.

Qualifications

• High school diploma or equivalent with 1 year patient care experience.
• CNA/MA or EMT/Paramedic certification qualifies for consideration.
• Bachelor’s degree is acceptable as an alternative credential.

Responsibilities

• Schedule appointments and coordinate daily clinic preparation.
• Register patients, manage medical records, and handle billing/collections.
• Answer multiline calls, route inquiries, and arrange interpreters as needed.
• Support customer service, message distribution, and referrals management.

Skills

Customer service

Scheduling

Phone handling

Billing

Registration

Documentation

Education

High school diploma or equivalency

Certified Nursing Assistant

Nursing Assistant course

EMT or Paramedic certification

Bachelor’s degree

Job description

Medical University of South Carolina's MUSC Community Physicians seeks an administrative front desk professional to ensure smooth clinic operations. You will schedule appointments, register patients, handle multiline phone lines, take payments, and manage documentation and referrals.

The role emphasizes customer service, billing processes, and coordination with clinical staff to support daily clinic workflow and patient care.