Medical Office Front Desk and Admin Assistant

Trinity Health System; Dennison (OH); On-site; USD 27,000 - 34,000; Full time

Job summary

Trinity Health System is seeking an Office Assistant to support the clinic with front-desk and administrative duties. Responsibilities include greeting patients, collecting demographics and insurance details, scheduling appointments, and assisting with medical records in the EMR system.

The role also covers processing payments, coordinating follow-ups, managing mail, and ensuring smooth clinic operations. Prior customer service and clerical experience are preferred along with required

Qualifications

• High School Diploma or equivalent is required.
• ABR-OE certification preferred.
• BLS certification required.
• One year of customer service, clerical or business-related experience preferred.

Responsibilities

• Answering and routing phone calls according to practice policies.
• Schedule patient appointments and greet/register patients.
• Collect copays and insurance information; verify demographics.
• Prepare charts for appointments and assist with registration in EMR.
• Handle patient check-out, payments, and follow-up scheduling.
• Manage interdepartmental mail and office supply inventory.
• Notify staff of patient arrivals and appointment delays.
• Perform cash drawer reconciliation and general duties as assigned.

Skills

Customer service

Education

High School Diploma or equivalent

ABR-OE certification preferred

BLS required

Job description

Trinity Health System is seeking an Office Assistant to support the clinic with front-desk and administrative duties. Responsibilities include greeting patients, collecting demographics and insurance details, scheduling appointments, and assisting with medical records in the EMR system.

The role also covers processing payments, coordinating follow-ups, managing mail, and ensuring smooth clinic operations. Prior customer service and clerical experience are preferred along with required