Clinic Front Desk & Scheduling Specialist

Trinity Health; Minot (ND); On-site; USD 32,000 - 40,000; Full time

Job summary

Trinity Health is seeking an Office Assistant to support daily front-office operations in our clinic. You will greet patients, assist with registration, verify information, and collect payments while upholding high standards of service and confidentiality.

Working closely with clinical and administrative staff, you will schedule appointments, triage calls, handle documents, and help maintain efficient clinic workflows in a fast-paced outpatient setting.

Qualifications

• Customer service experience or training required.
• Preferably six months minimum experience in a clerical or office setting.
• Medical terminology knowledge preferred.
• Experience with computer appointment software preferred.

Responsibilities

• Greet and register patients, verify information, and process payments per procedures.
• Schedule and coordinate patient appointments using electronic scheduling systems.
• Answer and triage incoming calls, route messages clearly to patients and staff.
• Maintain organized front-office operations and manage documents.
• Protect patient confidentiality per privacy policies.

Skills

Customer service

Communication

Multitasking

Confidentiality

Interpersonal skills

Problem solving

Written communication

Verbal communication

Attention to detail

Education

HS Diploma or GED

Job description

Trinity Health is seeking an Office Assistant to support daily front-office operations in our clinic. You will greet patients, assist with registration, verify information, and collect payments while upholding high standards of service and confidentiality.

Working closely with clinical and administrative staff, you will schedule appointments, triage calls, handle documents, and help maintain efficient clinic workflows in a fast-paced outpatient setting.