Clinic Office Assistant: Patient Check-In & Admin

Trinity Health System; Steubenville (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

Trinity Health System is seeking an Office Assistant to support clinic operations. You will handle phone calls, register patients, schedule appointments and collect demographic, copay and insurance information.

The role includes preparing charts, processing check-ins/outs, and assisting with EMR documentation. Ideal candidates have a high school diploma and 1 year of clerical or customer service experience, with BLS certification and ABR-OE preferred.

Qualifications

• High School Diploma or equivalent.
• ABR-OE certification preferred.
• BLS required.
• One year of customer service or clerical experience preferred.

Responsibilities

• Answer and route phone calls in accordance with practice policies.
• Schedule patient appointments per office guidelines.
• Greet and register patients and collect required information.
• Obtain patient demographics, copays, and insurance details.
• Copy/scan patient materials into the electronic medical record.
• Prepare charts and ensure all information is complete for visits.
• Handle check-out duties and collect payments as needed.
• Manage interdepartmental mail flow and inventory processes.

Skills

Customer service

Clerical

Phone handling

Scheduling

Education

High School Diploma or equivalent

Job description

Trinity Health System is seeking an Office Assistant to support clinic operations. You will handle phone calls, register patients, schedule appointments and collect demographic, copay and insurance information.

The role includes preparing charts, processing check-ins/outs, and assisting with EMR documentation. Ideal candidates have a high school diploma and 1 year of clerical or customer service experience, with BLS certification and ABR-OE preferred.