Clinical Support Specialist: Scheduling & Billing

Blanchard Valley Regional Health Center; Findlay (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Blanchard Valley Regional Health Center is seeking a Clinical Support Associate to manage clerical, billing, admission/registration and patient scheduling tasks in the office. The role collaborates with RNs, supervisors, physicians and the director to ensure smooth operations and timely revenue tracing.

Responsibilities include accurate demographics entry, appointment coordination, chart preparation, insurance processing, patient billing assistance and effective communication with the care team.

Qualifications

• High school graduate or GED.
• Computer literacy required (Word, Excel).
• Positive service-oriented interpersonal communication and organization skills.

Responsibilities

• Enters patient demographics, charges and insurance information with accuracy.
• Schedules all patient appointments and confirms them the day before.
• Prepares patient charts and collects insurance information for consultations.
• Maintains a list of physician insurance plans and obtains preauthorization when needed.
• Explains billing questions to patients and provides contact points for support.
• Communicates patient care issues to nursing and physicians.
• Manages daily assignments to keep office flow efficient.
• Monitors office and department supplies and reports issues promptly.

Skills

Interpersonal communication

Organization skills

Education

Associate Degree in Business Administration/Systems

Medical Office Assistant training

Tools

Word

Excel

Job description

Blanchard Valley Regional Health Center is seeking a Clinical Support Associate to manage clerical, billing, admission/registration and patient scheduling tasks in the office. The role collaborates with RNs, supervisors, physicians and the director to ensure smooth operations and timely revenue tracing.

Responsibilities include accurate demographics entry, appointment coordination, chart preparation, insurance processing, patient billing assistance and effective communication with the care team.