Medical Office Coordinator — Patient Care Support

Infor; Coldwater (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare organization is seeking an administrative professional to manage clerical duties and facilitate communication in a medical office. The ideal candidate should be 18 years or older, with a preference for those holding an Associate’s degree. Responsibilities include greeting patients, verifying insurance eligibility, maintaining patient records, and ensuring smooth patient flow. Strong communication, problem-solving skills, and familiarity with computer software are essential. The role requires working in a public environment and may involve exposure to medical conditions.

Qualifications

• 18 years of age.
• Preferred experience with data extraction from information systems.
• Ability to prioritize multiple tasks while maintaining effectiveness.

Responsibilities

• Handles administrative duties within a medical office.
• Maintains communication between patients and clinical staff.
• Greets and checks in patients and visitors.
• Verifies insurance eligibility and collects copay.
• Updates patient demographics and schedules incoming referrals.

Skills

Excellent telephone skills

Written communication skills

Interpersonal skills

Analytical skills

Problem-solving skills

Proficiency in computer software

Education

Associate’s degree or equivalent formal education

Tools

Electronic Medical Records

Word-processing software

Spreadsheets

Job description

A healthcare organization is seeking an administrative professional to manage clerical duties and facilitate communication in a medical office. The ideal candidate should be 18 years or older, with a preference for those holding an Associate’s degree. Responsibilities include greeting patients, verifying insurance eligibility, maintaining patient records, and ensuring smooth patient flow. Strong communication, problem-solving skills, and familiarity with computer software are essential. The role requires working in a public environment and may involve exposure to medical conditions.