Medical Office Coordinator: Patient Access & Scheduling

BayCare Health System; Tampa (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Match

Paid Time Off

Tuition Reimbursement

Performance Bonus

Career Growth

Community Discounts

Job summary

BayCare Health System is hiring a Medical Office Representative in Tampa, FL. This onsite role supports front desk operations, revenue cycle tasks, and patient scheduling in a busy physician practice. You will ensure a positive patient experience while maintaining efficient office operations.

Responsibilities include patient check-in/out, payments, scheduling, data entry, and handling inquiries. A high school diploma and healthcare/customer service experience are required.

Qualifications

• Six months of healthcare experience.
• Six months of customer service experience.

Responsibilities

• Perform patient check-in and check-out processes.
• Collect payments and support revenue cycle activities.
• Schedule appointments, procedures, and surgeries.
• Handling patient inquiries and responding to scheduling needs.
• Entering orders and maintaining accurate patient information.
• Utilizing various computer programs to manage schedules and patient records.
• Managing patient communications and appointment coordination.
• Supporting office workflow through administrative and clerical duties.
• Maintaining accurate documentation and data entry.

Skills

Customer service

Healthcare experience

Education

High School Diploma or GED

Job description

BayCare Health System is hiring a Medical Office Representative in Tampa, FL. This onsite role supports front desk operations, revenue cycle tasks, and patient scheduling in a busy physician practice. You will ensure a positive patient experience while maintaining efficient office operations.

Responsibilities include patient check-in/out, payments, scheduling, data entry, and handling inquiries. A high school diploma and healthcare/customer service experience are required.