Patient Experience Coordinator - Medical Office Front Desk

BayCare Health System; Wesley Chapel (NC); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401k match

Annual bonus

Community discounts

Descripción de la vacante

BayCare Health System is seeking a Medical Office Representative to provide outstanding patient–centered service in a busy primary care setting in Wesley Chapel, FL. The role supports the physician team, greets patients, collects information, schedules appointments, and assists with billing inquiries.

The position requires a High School diploma or equivalent and at least 6 months of healthcare or customer service experience, with strong communication and organizational skills essential to

Formación

• High School diploma or equivalent.
• 6 months healthcare or customer service experience.
• Excellent customer service and communication skills.

Responsabilidades

• Greets and signs in patients.
• Obtains patient information and answers billing questions.
• Schedules patient appointments and assists with inquiries.
• May arrange for other procedures and coordinate with referral doctors.
• Collects and posts payments and assists with billing questions.
• Ensures completeness of encounter forms prior to checkout and handles mail.

Conocimientos

Customer service

Communication

Scheduling

Educación

High school diploma

Descripción del empleo

BayCare Health System is seeking a Medical Office Representative to provide outstanding patient–centered service in a busy primary care setting in Wesley Chapel, FL. The role supports the physician team, greets patients, collects information, schedules appointments, and assists with billing inquiries.

The position requires a High School diploma or equivalent and at least 6 months of healthcare or customer service experience, with strong communication and organizational skills essential to