Medical Office Concierge & Scheduling Specialist

Community Care Of West Virginia Inc; West Virginia; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Medical Health Insurance

Job summary

Community Care Of West Virginia Inc is seeking a friendly receptionist to support a busy medical office in West Virginia. You will answer phones, schedule appointments, register patients in Athena, collect co-pays, and direct callers to the right team.

This role requires strong organization, excellent communication, and the ability to work with staff across departments. Some locations coverage may be required.

Qualifications

• High school diploma or GED required or equivalent.
• Previous receptionist experience in a medical setting preferred.
• Strong communication and customer service skills essential.

Responsibilities

• Answer telephones and provide information to callers.
• Register patients in Athena and verify demographic/insurance details.
• Schedule appointments and direct calls to the appropriate associates.

Skills

Organizational skills

Verbal and written communication

Interpersonal skills

Phone etiquette

Teamwork

Education

High School Diploma or GED

Tools

Athena EHR

Microsoft Office

Phone systems

Job description

Community Care Of West Virginia Inc is seeking a friendly receptionist to support a busy medical office in West Virginia. You will answer phones, schedule appointments, register patients in Athena, collect co-pays, and direct callers to the right team.

This role requires strong organization, excellent communication, and the ability to work with staff across departments. Some locations coverage may be required.