Medical Front Desk & Patient Services

Health West Inc; Pocatello (ID); On-site; USD 32,000 - 44,000; Full time

Job summary

Health West Inc. is seeking a Medical Receptionist to greet callers, schedule appointments, and direct inquiries to the appropriate staff. The role requires accurate data entry, filing, and providing support for daily clinic operations.

Responsibilities include managing co-pays, updating patient records, and ensuring HIPAA compliance, while maintaining a friendly, professional demeanor in a busy clinic environment.

Qualifications

• High School diploma is required.
• Experience in general office procedures is preferred.
• Experience in medical reception is a plus.

Responsibilities

• Greet callers and direct calls to the appropriate staff.
• Schedule appointments and manage daily calendar.
• Prepare letters and forms using computer.
• Collect co-pays and monitor patient accounts.
• Maintain patient confidentiality and HIPAA compliance.
• Assist Clinic Administrator with clerical duties as needed.

Skills

Telephone manners

Interpersonal skills

Organization

Working under pressure

Efficiency

Accuracy

Professionalism

Education

High School diploma

Tools

Scheduling software

EMR software

Job description

Health West Inc. is seeking a Medical Receptionist to greet callers, schedule appointments, and direct inquiries to the appropriate staff. The role requires accurate data entry, filing, and providing support for daily clinic operations.

Responsibilities include managing co-pays, updating patient records, and ensuring HIPAA compliance, while maintaining a friendly, professional demeanor in a busy clinic environment.