Medical Office Concierge & Patient Scheduler

OhioHealth Corporation; New Albany (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

OhioHealth Riverside New Albany Health Center seeks an Office Specialist to support patient flow with reception and clerical duties. You will greet patients, register them, verify insurance, collect copays, and route calls in a friendly, efficient manner.

You will manage EMR data entry, maintain charts, handle faxing and forms, and assist staff as needed. A High School diploma and 1–2 years health-care secretarial experience are required; 40 hours weekly, day shift.

Qualifications

• 1-2 years secretarial experience in health care or medical office.
• High School diploma or GED required.
• Strong computer skills and ability to use an EMR.

Responsibilities

• Greet patients at arrival, complete registration, insurance verification, copay collection.
• Verify insurance and obtain pre-authorization when necessary.
• Update patient charts and obtain signatures; route to clinicians.
• Answer multi-line phone system and direct calls to appropriate staff.
• Provide general clerical support: faxing, forms, and file management.
• Scan and attach documents to EMR; maintain organized charts.
• Attend staff meetings and participate in continuing education as needed.

Skills

Customer service

Communication

Computer skills

Education

High School Diploma or GED

Tools

EMR system

Phone system

Job description

OhioHealth Riverside New Albany Health Center seeks an Office Specialist to support patient flow with reception and clerical duties. You will greet patients, register them, verify insurance, collect copays, and route calls in a friendly, efficient manner.

You will manage EMR data entry, maintain charts, handle faxing and forms, and assist staff as needed. A High School diploma and 1–2 years health-care secretarial experience are required; 40 hours weekly, day shift.